Our Vision (why we exist as a company): We bring people and knowledge together for a healthier world.
Our Mission (what we do): We earn our customers’ trust by delivering on our promises with high quality health care services that help improve outcomes.
We help our biopharmaceutical customers, as well as customers in the larger healthcare industry, navigate the increasingly complex healthcare environment with extensive therapeutic, scientific and analytics expertise and the breadth and depth of our service offerings and global footprint. We use our capabilities to help our customers make better decisions about drug development, commercialization and drug therapy choices in a manner designed to save them time and money and to deliver better healthcare outcomes for patients.
Our Values (the guiding principles and behaviours that we exhibit in the way we work): We have an unwavering commitment to the highest ethical standards placing the safety and care of patients at the center of our core values and everything we do.
Teamwork: The more minds that contribute, the better the results. We work together across the hall and across the globe, collaborating actively to solve tough challenges and advance our collective goals
Leadership: Leadership is a state of action, empowering decision‐makers at every level. Moving forward with purpose, to create value today and build a legacy for tomorrow.
Customer Focus: We build lasting, collaborative relationships with our customers. It starts with a deep understanding of the challenges they face. Working as their thought partner, we help them turn their vision into reality
Integrity: At the heart of our work is doing what’s right – for patients, customers and employees. We act with an unwavering commitment to ethics, honesty and accountability.
Quality: We’re passionate about what we do and we want our name to stand for excellence. We are determined to be the example that the industry aspires to follow.