Quality Assurance
Leveraging Exceptional Data and Analytics for Central Labs Quality
The stakes are high for your clinical trial, which requires a steadfast commitment to quality assurance in central lab services. First and foremost, we deliver timely, accurate test results. Global SOPs plus standardized methodologies, calibrators and controls ensure consistency at every Quintiles laboratory. Our credentials speak volumes: All eight of our central labs are CAP certified, and our labs in Atlanta and Scotland lead the industry with CAP ISO 15189 accreditation, meeting the rigorous ISO standards for medical laboratory quality.
We've put our commitment to quality into action through our Core Quality Standards and Business Continuity Plans. Our Event Driven Analysis (EDA) system captures all QA-related events and helps identify areas for process improvements. It also gives customers a single, standardized view of QA reports across all Quintiles' Central Labs. Other QA procedures in place include:
- Audits (regular, for-cause, contracted, stand-alone)
- Clinical laboratory audits
- Support for regulatory inspections and sponsor audits
- Ongoing training in quality improvement
