Vishal Khanna heads the Commercial Outsourcing Services business globally for QuintilesIMS. Vishal has been in the outsourcing services business for more than two decades and was involved with the setup of the initial captive centers in India (1992–1994).
He has expertise in managing large-scale outsourcing programs and in setting up shared service centers for customers. He has worked in a range of industry segments allowing him to bring the best of all worlds (from Telecommunications, Manufacturing, Logistics & Pharma) to his clients. He has worked with outsourcing players and has set up large offshore delivery centers for customers.
Vishal has an MBA from TIAS Business School, Tilburg, The Netherlands, and a Bachelor’s Degree in Computer Science from the University of Pune, India. He is a Certified Outsourcing Professional (COP) from the International Association of Outsourcing Professionals and a COP for Governance and Business Development.