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Treatment Satisfaction Questionnaire
September 25, 2009
When evaluating the quality of programs, services, and products, patient satisfaction is a useful patient reported outcome. It serves four interrelated but distinct purposes, permitting: 1) evaluation of the acceptability of care or treatments from the patients’ perspective; 2) comparison of health-care programs or treatment options; 3) identification of service or treatment approaches that require change; 4) screening of patients who are likely to become nonadherent to care plans or medication regimens For these reasons, satisfaction measures are often used to plan health-care delivery systems and develop pharmaceutical products or medical devises.
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