It was something the customer, a leading global pharmaceutical company, had never tried before: Create a free-standing, closed-source data management center in India. Outsourcing a major portion of their internal data management operations to India in order to lower costs and expand capacity for expected growth sounded enticing, but risky.

Read how Quintiles met the customer’s needs for flexible, scalable staffing, hiring 150 employees within two years. The center runs approximately 35-40% of the customer’s data management work globally for both interventional and non-interventional clinical studies. Many of the programming and validation processes developed at the center have proven to be so successful that they are now used in all of the customer’s data management centers throughout the world.