Novel targeted drug therapies have transformed the way metastatic kidney cancer is treated. As patients live longer, there is an increasing demand on clinical services, leading to oncologists becoming stretched. A leading NHS Trust cancer center wanted to examine the core challenges they were facing, involving clinic waiting times and the duration of patient appointments, as well as the lack of available data and reporting on clinic activity.

Read our case study to learn more about project set-up and how meaningful improvement strategies were implemented to improve patient experience.