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    Phone:+1 866 267 4479

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  • Process

    Our Laboratory Process

    Quintiles Central Laboratories Services assign a customer-dedicated project manager at the beginning. Project managers ensure testings are performed based on the study protocol with responsibility to coordinate the works done by different regional team members in the world.

    To help ensure success on complex global projects, we:

    • prepare client and study specific monitoring and communication plan and strictly keep schedule
    • report results in the CRF format specified by sponsor
    • perform technical review and plan
    • prepare laboratory manual based on study protocol and provide it to the sites
    • handle translation for each region and customization can be done
    • provide site training on testing requirements, including sample collecting procedures
    • conduct timely follow-up with site in their local language 
    • perform intensive monitoring based on study protocol
    • study progress and performance financial status at quarterly project review intervals
    • report exclusion criteria and alert range

    “Global harmonization” that we are providing does not simply mean SOP or technology. It means one team specifically dedicated for client put every efforts, aiming to achieve required results.