Delivery Excellence

Improve the performance of your sales force by utilizing the commercial group’s powerful analytical tools that help you determine the most effective and efficient sales strategies to implement.

We draw upon a wealth of data to help you decide the sales force size and structure, and to create the most effective call plans. Once in the field, we track results across Key Performance Indices to pinpoint areas for improvement.

We constantly assess the performance of our managers and representatives using our leading field-coaching system Quintiles Innsight. Quintiles Innsight provides more than just coaching practices. The system also offers data capture tools that measure progress and promote comprehensive follow up.

We’ve also applied our tools and systems to recruitment. Through an alliance with SHL, we’ve created a screening and selection model to evaluate candidates according to a customized list of behavior-based attributes, including ability and experience.

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