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  • Clinical Services

    Clinical Monitoring – The Trial’s Backbone

    The logistics to produce high-quality data to support your product’s claims of efficacy and safety are numerous. The sites where you need resources are potentially vast. Our clinical monitoring teams and project coordination centers take on these responsibilities. Our teams will help you get faster, more efficient investigator site support and monitoring.

    Quintiles Germany started its business nine years after inception of Quintiles in Durham, N.C., by Dr. Dennis Gillings. Five employees gathered in 1991 to conduct Quintiles’ first study in Germany. However we entered the country with a big bang, a giant pertussis vaccination study with 200 sites and 10.000 children. In the same year the first German office, the first one in continental Europe, was opened in Neu-Isenburg, close to Fankfurt/M., followed by the offices in Weil am Rhein 1995 (moved to Basel in 2004), Freiburg (1996) and Sauerlach/Munich (1997).

    With now more than 250 employees in Clinical Operations and Global Functional Resourcing combined, Germany is one of the largest Quintiles sites in Europe. Our staff is widely deployed all over Germany with about half of our CRAs field based in the areas where the majority of our investigational sites reside: in the metropolitan areas of Berlin and Hamburg, in the Rhein-Ruhr area, in the greater area of Leipzig/Dresden and in our offices in Neu-Isenburg (German head-quarter), Freiburg and Munich. Our CRA teams are supplemented by a powerful administrative team of more than 40 Clinical Trial Administrators, located in the three offices and by a strong and experienced regulatory and start-up team of more than 30 heads, based in Neu-Isenburg and Freiburg which is in charge of all start-up activities. Country based Clinical Quality Managers underpin our highest quality standards. For specific trials and questions we are happy to offer project-coordination center support out of our Neu-Isenburg office. Additional support and assistance to our partner sites is granted by our team of site managers, spread over the country. The country operations are complemented by Germany based international Clinical Project Managers, Business Development and QA staff.

    In a very competitive market, our focus is to:

    • Start up studies efficiently.
    • Deliver the expected number of patients constantly and to highest quality expectations.
    • Monitor and manage customer satisfaction and expectations.

    In addition to this, we also place special attention in hiring and developing our staff; thereby enabling all of them to be Quintiles ambassadors when talking to investigators, customers and third party vendors.